EVENT FAQS

What if I don’t have a stationary trainer? Can I still participate?

You will need a form of stationary trainer to participate in the Tour. Check out the information on this page for all you need to know about equipment, accessories etc required to set-up.



Equipment

Do I have to be part of a team?

No. Riding as part of a team is completely optional, you are more than welcome to ride solo and raise funds for World Bicycle Relief, through your rider profile once registered.

How do teams work?

Two, three or four riders can join together to make one team. As a team you must complete all 21 stages in a 'relay' format. Ensuring each stage is only ridden once. Your team name will appear on the leaderboard rather than your individual name. If you want to ride every stage, please register as a solo rider instead.

Will there be prizes and incentives for participants?

Yes absolutely! Although this challenge is not a race, we are encouraging entrants to raise as much money as possible for World Bicycle Relief. So set your personal and / or team goals along the way and receive awards as part of hitting these milestones. We also have great prizes and incentives for early registrations, best dressed, most money raised as an individual and as a team.

I have registered to participate, but can no longer do so. Can I get a refund?

If you have regstered before midnight, Monday 21 June, 2021 you may cancel your ticket and receive a full refund. After the 21st June you may either transfer your registration to another rider, or receive 50% refund.


Last minute cancellations within 48 hours of the event commencement date and time will not be accepted or refunded. 

I'm having trouble connecting my device to my smart trainer, how do I do it?

FulGaz is compatible with all modern smart trainers. All of which connect via Bluetooth or ANT+. Visit the FulGaz website for trouble shooting advice here

FUNDRAISING

How will World Bicycle Relief be receiving their donations?

World Bicycle Relief will be receiving 100% of every donation made via this event platform, through a directly linked account. The event organisers, partners and supporters will not be handling any of their donations - they will all be sent directly to WBR.

How can I become a sponsor / event partner?

Please feel free to contact us via the contact form at the bottom of this page, or email bec@fulgaz.com 

Why is World Bicycle Relief as your chosen charity partner?

We love bikes and cycling it's that simple! We know how much enjoyment cycling brings to people and how important a bike is as an efficient mode of transport for many people around the world, particularly those less fortunate than us. In developing regions of the world, millions of people walk for miles each day just to survive. On foot, individuals race against the sun to complete everyday tasks. Distance is a barrier to attending school, receiving healthcare, and delivering goods to market.

A donation as small as $35 can provide a new wheelset to someone in need. This could make the difference between that person attending school, work or receiving vital healthcare and food.